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Deliveries

We take great care with packaging and shipping your order to ensure it arrives in the same condition that it leaves us.

All orders are securely packaged, with a minimum of 15x15x15cm box for a wristwatch order. Watches without a watch box mentioned in the listing will be double boxed (a smaller cardboard box inside the larger shipping box, each with padding, for protection). We aim to package and post your order within 3 working days, and select the most appropriate insured postal method for you order. There may be times where it may take longer to ship your item, we will advise you if this is the case. Delivery charges are calculated automatically at checkout based on the value, size and weight of your order and your delivery location.

If you would like delivery to a location or country that is not currently enabled at checkout, then please Contact Us to see whether this is possible.

In the event a parcel is delivered damaged, you can reject the delivery and ask it is returned to sender. If you elect to accept the delivery, we recommend you photograph the packaging from all angles before opening it, and then again once opened if the contents show signs of damage.

Please see the Delivery and Returns Information page for full details.